Services

OUR SERVICES

Proudly serving the diverse and dynamic communities within the Greater Austin Area, we are dedicated to building lasting relationships through our dedicated support and exceptional hospitality.

Life moves fast, and time is a luxury, so we’re here to help you get more of it.

We lead with intentional hospitality and a people-first approach, bringing order through thoughtful systems and the details that make life feel lighter. We earn trust through clear communication and doing what we say we will do. Whether you’re a busy professional, a multitasking parent, or need an extra set of hands, we’re here to bring ease, order, and peace of mind with excellence.

see our approach

PERSONAL

Our in-person concierge services take your to-do list off your plate with hands-on support right in your home, and around town, so you get back valuable time and peace of mind to focus on what brings you joy.

    • Dry cleaning pick-up and drop-off

    • Personal shopping

    • Grocery shopping & delivery

    • Prescription drop off/pick up

    • Post Office/Fed EX/UPS

    • Merchant returns and exchanges

    • Gift purchasing, wrapping, and delivery

    • Deliver local packages with a personal touch

    • Meal delivery

    • Vehicle management

    • Home organization/tidying up

    • Relocation services

    • Travel itinerary planning and booking

    • Restaurant reservations

    • Event and entertainment ticketing

    • Vacation home rental arrangements

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HOME MANAGEMENT

These services are aimed at providing comprehensive support to ensure your home runs smoothly, allowing you to enjoy a more relaxed and organized lifestyle.

    • Liaison with home vendors

    • Schedule and arrange service calls

    • Gather and present estimates to your client

    • Manage/oversee home projects

    • Wait-Services: Cable, utility company, appliance or furniture deliveries

    • Tidying-up:

      Home decluttering

      Closet organization

      Kitchen organization

      Digital decluttering

      Estate clearing

      Seasonal decluttering

    • Home check-in:

      Open/Close homes for the season

      Check-in on home systems

      Pick up mail/send important documents

      Water plants/cover plants in frost

      Stock refrigerator after a trip

      Coordinate cleaning services

      Perform an interior and exterior inspection (list will be provided)

      Stock refrigerator and pantry upon arrival back home

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BUSINESS

These services are designed to take the load off business professionals, allowing them to focus on core activities that drive growth and success.

    • Email management/Filtering

    • Calendar management

    • Appointment scheduling

    • Handling correspondence

    • Data entry/research

    • Travel arrangements

    • Assist with bookkeeping, reports, and financial statements

    • Assist with paying bills/invoices

    • Provide customer service via email/phone

    • Notary

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relocation

These services are designed to take the stress out of moving, allowing you to focus on settling in while we take care of every detail from start to finish.

    • Pre-Move Planning & Coordination

    • Move-in and move-out assistance

    • Vendor Sourcing & Scheduling

    • Packing & Unpacking Oversight

    • Merchant returns and exchanges

    • Tidy up

    • Move Day Management

    • Home Walkthrough & Final Checks

    • Arrival-Ready Home Setup

    • Utility & Service Setup Coordination

    • Family & Lifestyle Support

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VACATION CONCIERGE

Enjoy an Austin stay that’s ready when you arrive. Skip the grocery lines and last-minute errands. We handle the essentials and thoughtful touches so you can spend more time with friends and family. Perfect for Airbnb, Vrbo, and hotel stays.

    • Fridge, pantry grocery and household stocking

    • Mid stay refresh and tidy up

    • Personalized welcome touches

    • On demand support and errands

    • Pre arrival planning and itinerary support

    • Pet prep and pet supply stocking

    • Transportation coordination

    • Restaurant reservations and recommendations

    • Private chef and catering coordination

    • In home massage and wellness bookings

    • Vendor scheduling and coordination

    • Pre-Arrival Delivery Reception & Staging

    • Special occasions, welcome baskets and celebration setup

    • Event tickets and experiences coordination

    • Departure prep and closing services

    • Post-stay checkout tasks including: trash removal, linen strip, etc.

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Fractional Estate & Second HOME mANAGEMENT 

Designed for families with multiple homes or vacation properties. We protect your home, keep everything running smoothly, and make every arrival feel like coming home. Our fractional model delivers dedicated home management without the cost or complexity of full time staff.

    • Ongoing home oversight

      Scheduled interior and exterior walk-throughs

      Checklist based visits with photo or video updates

      Monitoring for leaks, damage, or safety issues

      Mail pickup, package management, and document forwarding

      Smart-home checks: locks, alarms, thermostats, lights

      Reporting support for investors, trustees, or property managers

    • Arrival-ready home prep

      Pre-arrival walkthrough and light reset

      Fresh linens and towels prepared for your stay

      Fridge and pantry stocking

      Temperature and lighting set for arrival

      Special touches for your family, guests, or renters

    • Departure and seasonal close-up

      Linen change and laundry after departure

      Tidy-up, trash removal, and restock as needed

      Secure windows and doors

      Seasonal readiness: storm prep, freeze protection

      Property condition documentation for investors or trusts

    • Vendor and project management

      Coordinate landscapers, pool care, cleaners, and vendors

      Schedule and oversee service calls

      Collect and present estimates for repairs or upgrades

    • Lifestyle and hospitality support

      Welcome baskets and guest gifting

      Transportation coordination

      Private chef and catering coordination

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eVENT CONCIERGE

Your Concierge Austin provides calm, reliable day-of event support so you can stay present and actually enjoy your people. We are not full service event planners. Think of us as your behind-the-scenes team handling the moving pieces in real time with hospitality, attention to detail, and quick problem solving so the day runs smoothly. 

    • Day-Of Support/Coordinator

      Vendor support and coordination 

      Set up support for decor, table settings, welcome areas, signage, favors + more

      Run of show support and timeline keeping

      Guest greeting, help desk, and general questions

      VIP support for host speakers and special guests

      Manage deliveries and last minute pickups

      Restock stations like drinks, ice, snacks, bathrooms, and hospitality items

      Handle small issues quietly, like spills, missing items, or quick fixes

      Coordinate transitions like dinner, toasts, dessert and cleanup flow

      Pack up support and end of night reset so you are not left with the mess

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On-Demand Support

Same-day support for the moments when something needs to get handled quickly. When plans shift or something pops up, you have a reliable point person you can loop in for immediate coordination, last-minute scheduling, and real-time problem-solving. 

    • Same-day appointment scheduling, confirmations, and rescheduling

    • Last-minute reservations and changes (dining, spa, activities, childcare support coordination)

    • Vendor coordination on short notice (contractors, handymen, cleaners, deliveries)

    • Last-minute errand runs and pickups, including:

      Picking up prescriptions, groceries, and household essentials

      Same-day gift pickup and gift drop-off

      Returning packages and handling store exchanges

      Shipping and mailing (UPS, FedEx, USPS)

      Picking up dry cleaning and laundry drop-off

      Dropping off donations or donation pickups coordination

      Party and event supply runs (ice, beverages, serving ware, balloons, decor)

      Last-minute school needs (supplies, snacks, forgotten items)

      Coordinating meal pickup or last-minute catered food delivery

      Pet-related errands (food, meds, grooming pickup/drop-off)

    • Quick research and recommendations (service providers, options, availability)

    • Travel changes and re-bookings (flights, cars, lodging, itineraries)

    • Event support (RSVP tracking, vendor communication, timelines, guest questions)

    • Household troubleshooting and issue resolution (urgent repairs, scheduling, follow-up)

    • Client and guest interfacing as needed (confirmations, updates, logistics)

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Virtual support

These services combine proactive planning, detailed follow-through, and a hospitality-first approach, all handled remotely. Whether you need help managing life admin, coordinating your home and vendors, or supporting your business operations, we take tasks off your plate and keep things moving smoothly, without you having to chase a single detail.

    • Calendar & Life Admin:

      Appointment setting and reminders

      Business and personal reservations

      Event reminders and scheduling coordination

      Enrollments and registrations

    • Travel + Vacation Planning:

      Travel and vacation planning (research, itineraries, and booking support)

      Guidance for TSA PreCheck or Global Entry

      Support obtaining or renewing passports and birth certificatesTravel and vacation planning (research, itineraries, and booking support)

    • Home + Household Coordination:

      Coordinate delivered meals

      Schedule cleaners, home services, and vehicle detailers

      Coordinate contractors and handymen

      Coordinate grounds maintenance

      Coordinate pet care and house sitting

    • Relocation Support:

      Moving management and coordination

    • Insurance + Documents:

      Obtaining or renewing insurance

      Support obtaining or renewing driver’s licenses

    • Finance Admin Support

      Banking and credit card management (organization and tracking support)

      Bill pay support

    • Business Operations + Admin

      Database management

      Data entry

      Record keeping

      Direct mailing

      Basic website development and maintenance

    • Hiring + Team Support:

      Background screening coordination

      Recruitment support

    • Events + Experiences:

      Event management support

      Coordinate catering and private events

      Organize private wine tastings, private chefs, and cooking classes

    • Network + Lead Support:

      Network and lead management

      Client interfacing support

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KIND WORDS

  • Acting as our house manager, Judy has been an absolute gem! From managing routine tasks to handling unexpected challenges, her professionalism and personality shine through. Exceptional communication skills, and a genuine commitment to our comfort make her an invaluable asset we wholeheartedly, recommend her services!

    — The Miller's, Founder & CEO

  • I had the pleasure of having Judy as an admin virtual assistant at my group practice. Judy excelled by not only completing tasks but also providing a warm and friendly presence. She never once complained and was always happy to support me in any way she could. I highly recommend Judy and know you will be in great hands!

    — Natalie G, RD, Founder & CEO

  • Judy did such an amazing job! She took my dysfunctional and impractical closet and turned it into a dream pantry! Everything is so neatly organized and labeled in a manner that makes sense for my young family! We couldn't have gotten our pantry to look this amazing without her help and expertise. Thank you so much Judy!

    — Kelly , Teacher

  • Judy and her team were truly unbelievable. While people in this space are often (rightly) praised for organization, planning, and communication, and Judy is absolutely top 1% on all of that, her real superpower is her kindness. From the very beginning, she feels like family. Her heart for service, support, and creating an exceptional experience is at the center of everything she does. No ask is too small and no detail is overlooked — she is genuinely focused on making sure everyone feels cared for and has a remarkable time. When we were finding vendors for the weekend and mentioned we were working with Judy, everyone immediately sang her praises. She has the respect of an entire industry, and that’s not something you can fake. Judy is truly a legend in Austin.

    — STACEY L

  • Judy has supported our family as the House/Family Manager, and the value has been clear: she gives us back time, reduces stress, and raises the standard of how our home runs day-to-day. Judy is reliable, discreet, and kind. She communicates early, offers smart alternatives when constraints pop up, and keeps momentum without creating noise. She made our weekends lighter and our weekdays calmer. In short, Judy delivers performance with purpose, real outcomes that matter to busy families.

    — Survam P 

  • Judy was incredible while supporting one of our largest annual summit hosted by Codie Sanchez. She was hands on, highly organized and an excellent communicator throughout the event. Every task was handled seamlessly, even in a fast paced environment and her attention to detail made a huge difference. Judy is someone you can truly trust to get things done, I can’t recommend her and “Your Concierge Austin” enough.

    — Shannan H

  • Judy and her team are absolutely amazing! Your Concierge Austin supported us for a recent graduation event, and they were such a gift to have. They showed up early, stayed late, and handled everything with so much care and heart. The entire process was seamless and stress-free, which allowed us to truly enjoy the day. I can’t recommend them enough!

    — janice L

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